We've included a list of questions that we get about our tree care services everyday. If your question isn't answered here, please feel free to fill out the form to the right and we'll get back to you ASAP. We really want to help, so don't hesitate to contact us today!
Because we take tree care services seriously, we have certified arborists on staff. They are specialists who ensure the health of woody plants - like trees and shrubs. Arborists are trained to evaluate a tree’s health and give recommendations on how to improve it.
We use a throwball connected to a thin nylon line. We throw the ball over a limb. Once we get it where we want it, we then connect a rope to the ball. By pulling the cord, we pull threw the rope over the branch. Then we climb the rope using different climbing techniques. We always use a safety lanyard to secure position when using chainsaw, moving main rope or for better positioning. We are never not tried into tree once aloft. We only use spikes for complete tree removals. We don’t use spike for pruning because spike marks could be entry points for disease and insects.
We take cash, checks and MasterCard/Visa. A 3% surcharge will be added to all credit card payments.
Yes, payment plans are available. You must pay half of total once job is completed. The remainder of the balance will be broken down into payments, which will be set by client.
We are willing to start emergency jobs at all hours. Call the emergency number or call a company representative’s cell phone. Leave a detailed message with your phone number, address, and a short description of work. We will call you once message is received.
If your job is scheduled in the morning, we will arrive between 8am-8:30am and may be earlier if job is close to our yard. If there is a traffic jam, we will arrive around 9am.
We have two bucket trucks (75ft & 65ft) and a large chip-box truck. We have chippers for all three trucks. For heavy lifting we have a grapple trucks that is able to lift massive pieces of wood. For high traffic areas, we have a signboard and crash cushion. Some of our smaller equipment includes: bobcats, stump grinders, plows and mowers. Our small engine equipment includes chainsaws, shears, mowers, weed whackers, blowers and other tree/landscape equipment.
Workman’s compensation protects our workers by covering medical and other costs that come from workplace injuries. If a company does not have workman’s compensation, and has an accident on your property, your home owner insurance may be liable for medical costs.
Yes, we are both licensed and insured. We have been licensed since the start of the company in 2001. All our vehicles are also insured.
The best time to prune trees is when the tree is dormant. Since the tree is not active, the removal of branches will be less stressful for trees. The tree will have more time to heal wounds before growing season starts and less sap will run from wounds. Insects and diseases are not active during dormant season, so this reduces the chances of infestation of insects or diseases entering pruning cuts. Elms and birches should only be pruned during the winter, although deadwood can be removed at any time. For all other trees, removal of dead, diseased and broken branches may be pruned any time of the year.
Estimates are typically completed within 72 hours. Once estimate is approved it takes us within a week to two weeks to commence work. Most jobs are completed in 1-2 days depending on work load, weather conditions, etc.